Use the resources on this page to find the help and support you need, when you need it.

Visit the help section of the canvas.psu.edu website

Help: How to get help when something isn't working

Canvas Help: Click the Help button at the bottom left of your screen in the global navigation menu to contact Canvas Help via live chat, phone, or ticketing system.

Questions: Some ways to find the answers you are looking for

Find: The indexes and FAQ on our Find page can help you quickly locate specific information within the Learning Path.
Canvas Instructor Guide: The official Canvas Instructor guide (created by Canvas) is a comprehensive, up-to-date collection of tutorials for instructors. For information on how to use the Canvas Guides, start by reading “How do I search the Canvas Guides?”

Quick Resources

From Penn State:

Live Training: A complete index of live Canvas training sessions offered by (or in collaboration with) IT Learning and Development
Canvas at Penn State: The official website for Canvas at Penn State (Canvas.psu.edu)
Student Module: A collection of Canvas tutorials for students
Canvas Yammer Group: A Yammer group for the community of Canvas users across Penn State
Pedagogical Approaches with Canvas: A website with multiple pedagogical approaches related to using Canvas

From Canvas:

Canvas Community Home Page: This is Canvas’s central hub for all resources related to using the Canvas LMS. From this page, access any of the following:

Getting Started: A pick list of resources for new Canvas users
Canvas Guides: Text and video tutorials
Canvas Community Groups: Canvas communities of practice
Feature Ideas: A place to suggest features and upgrades to the Canvas LMS
Canvas Live Events: Past and future webinars and other events offered by Canvas

Instructor Tour: A self-paced video course designed to introduce instructors to Canvas features

What if I still can't find what I need?

If you've tried the resources on this page, and you searched for an answer on the Find page, but you still can't find what you need, please contact us via email at itld@psu.edu.

Get Help and Support

Help: How to get help when something isn't working

Questions: Some ways to find the answers you are looking for

Quick Resources