Get Help

Need Additional Assistance? 

This completes the SIMBA: Grants Management Learning Path. Periodically return to this Learning Path for new and updated information and visit the SIMBA Support website Links to an external site. for additional information and announcements. 

Resources

Coming soon: Instructor-led training for myFunds 2.0 Reports Researchers & Delegates Facilitator’s Guide. 

• Review the full list of available SIMBA training resources Links to an external site.
• Visit the SIMBA Get Help page Links to an external site.. 
• Contact your unit Super User(s) who will assist you or escalate to the SIMBA Team, as needed. 
• You may contact your Financial Officer for help identifying your Super User. 
• Request assistance from the SIMBA Team using the SIMBA Assistance Request Form Links to an external site..  

 College of Medicine users should email their Super User team directly at: COM_SIMBA@pennstatehealth.psu.edu. 

 NOTE: Please do not use the Canvas Help button from the left navigation bar or the Canvas Inbox. You will not receive a response to your question. Use the preferred methods from above

Need Additional Assistance

Below are some additional resources available you may find useful when working with Grants Management.

• SIMBA: Common Error Messages in the GM Module Links to an external site. (PSU resource) presents a brief overview of the common error messages a user might encounter in the SIMBA GM module.
• SIMBA: When to Reach out to Research Accounting vs. the SIMBA GM Team Links to an external site. (PSU resource) provides end-users with an understanding of when they should reach out to Research Accounting vs. the SIMBA GM Team.