Information Systems & Services Overview

Hours

The ISS office is open weekdays from 8 a.m. to 4:30 p.m. Off hours assistance on an emergency basis only.

Requesting Assistance

There are four primary methods to request support:

• Call the ISS Service Desk: (814) 865-INFO, 865-4636
• Email requests to: iss-helpdesk@psu.edu
• Submit an on-line request through the ISS ticketing system: ISS Service Request website Links to an external site.
• ISS Service Desk walk-up in BBH 16

ISS SharePoint Site

Information Systems and Services (ISS) has developed a SharePoint site Links to an external site. as an internal resource to assist the members of the college community with all things IT-related. Some of the new resources are a service catalog, a pre-approved software list, purchasing forms, and a conference room directory.